EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data.
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EOS European Payment Practices 2022

The latest survey by EOS with insights and assessments from 3,200 financial executives.

EOS Survey “European Payment Practices 2022”: Companies need to step up the pace of their digitalization efforts.

Europe’s companies need to act. Because the payment practices of customers are worse than ever. At the same time, new technologies and social changes are challenging conventional processes and business models.

What are companies doing so as not to miss the boat? How are they making their receivables management more efficient? How data-driven are their decisions – and what is the role of artificial intelligence in this context?

The survey “European Payment Practices”, which EOS conducted in 2022 for the 13th time, provides the answers to these and other questions.

In 2022, the proportion of receivables in Europe that were paid late or were unrecoverable was 21 percent.

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How Europe’s companies are counteracting bad debts.

For many European companies, their existence is at stake, as a growing number of customers are paying their bills late or not paying them at all. And many financial executives fear that the situation is going to get even worse in future. Read here how companies are fighting back by outsourcing their receivables management and about the role played by new digital payment methods.

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If you don’t digitize, you end up sitting on your receivables.

For companies, defaulting customers don’t just mean less liquidity but also more work. Although a digitized reminder process can help reduce this workload and increase repayment rates, until now only half of all European companies surveyed had taken this step. Find out here why investing in a digital receivables management system pays off.

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European Payment Practices 2022: Survey structure

Respondents

Between March 4 and April 19, 2022, telephone interviews were conducted with 3,200 financial executives from companies with an annual turnover each of at least €5 million.

Countries

16 countries from Western and Eastern Europe: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Slovakia, Slovenia, Spain, Switzerland and the UK.

Survey

Since 2007, the EOS survey “European Payment Practices” has evaluated the mood of the international economy. In 2022 it appears for the 13th time.

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Istraživanje grupacije EOS: „Koliko vrede podaci?ˮ 2020

Reprezentativno istraživanje o podacima i njihovoj vrednosti.

Digitalno poverenje kao izazov

Digitalni podaci su postali ključna ekonomska imovina. Preduzeća ih prikupljaju, analiziraju i tumače da bi optimizovala svoje poslovne modele. Shodno tome, odgovorno rukovanje tim podacima i njihovo uvažavanje sve više određuju javni govor: Kakav je stav potrošača prema otkrivanju i vrednosti podataka? Da li su spremni da prodaju svoje podatke o ličnosti? Postoje li razlike u pojedinim zemljama? I kako preduzeća stiču poverenje u to kako se podaci koriste? 

Međunarodno, reprezentativno istraživanje grupacije EOS na temu „Koliko vrede podaci?ˮ nudi odgovore na gorenavedena pitanja. Ovo internet istraživanje je u 17 zemalja u proleće 2020. godine sproveo institut Kantar, jedan od vodećih svetskih instituta za istraživanje tržišta. 

Pročitajte anketu

Trećina ispitanika bi otkrila svoje podatke za konkretnu protivuslugu.

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Kakve veze američki izbori imaju sa digitalnim poverenjem Evropljana.

Da li i dalje imamo izbora u otkrivanju naših podataka? Otkrijte gde je potrebna akcija - za preduzeća i potrošače.

Pročitajte povezani članak

Hoće li digitalni život evropskih građana uskoro biti kao u Kini?

Saznajte više o sveobuhvatnim nalazima EOS ankete i o tome šta se dešava kada lični podaci postanu sopstvena valuta.

Pročitajte povezani članak

O istraživanju „Koliko vrede podaci?ˮ

Ispitanici

Po 1.000 učesnika kao reprezentativni uzorak stanovništva starosne dobi od 18 godina za svaku zemlju.

Zemlje

Petnaest evropskih zemalja, uključujući SAD i Rusiju.

Anketa

Internet anketa sa standardizovanim upitnikom.

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European Payment Practices 2022

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EOS Matrix d.o.o.

Petar Nikolic
Marketing and Communication Specialist

Milutina Milankovića 1i
11070 Belgrade
Serbia

Telefon: +381 63 8660 956
Mobilno: +381 11 33 00 7333

p.nikolic@eos-serbia.com