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Mlada žena na svom mobilnom telefonu pored člana EOS tima sa slušalicama, dok dve žene razgovaraju.

Plain language: Improving communication with consumers

3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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Poštena naplata duga: sredovečni muški dužnik u sakou maslinaste boje zabrinuto gleda kroz prozor.

Fair debt collection: The person behind the debt.

4 min.
The central question in responsible debt collection is: How do we handle defaulting consumers? As EOS demonstrates, there is more than one good answer to this question.
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Gala Celebrating 20 Years of EOS Matrix Serbia & 50 Years of EOS Group

2 min.
Marking 20 Years of success – courage and creativity lead to the top
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Marvin Ramke, izvršni direktor, stoji u osvetljenoj prostoriji u plavom odelu s desnom rukom u džepu pantalona.

Interview: EOS Board on the 2023/24 financial year

7 min.
The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.
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ESG: EOS has a clear agenda for environmentally conscious and socially responsible action. Corporate Responsibility experts see to it that the strategy is being implemented in the national companies.

ESG experts promoting sustainability at EOS internationally

4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Grafika prikazuje nekoliko ljudi koji komuniciraju jedni s drugima putem emaila, razgovora i pisama.

How EOS makes debt collection responsible and fair.

3 min.
EOS stands for fair and respectful receivables management. The debt collection company accomplishes this with technology that simplifies processes for consumers and with trained staff.
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Fotografija prikazuje ruke koje pomeraju figure školaraca na igračoj tabli. Ispod, tekst glasi: Finansijska pismenost: Učenje u ranom uzrastu o pravilnom upravljanju novcem može zaštititi ljude od prekomernih dugova kasnije u životu.

Financial literacy: How EOS is committed to improving financial skills.

4 min.
A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.
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Annual and Sustainability Report 2023/24

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.
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EOS Research - because true knowledge makes a difference.

Knowing what drives the economy and society: That is our goal when it comes to market and consumer research within EOS. Our research, conducted in collaboration with renowned market research institutes, provides interesting insights into consumer payment behavior, payment methods, digitalization, and the advantages of using data.
To the study overview
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Dubravka Užar

Marketing and Communication Specialist


d.uzar@eos-serbia.com