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Dva muškarca u kancelariji razgovaraju o rezultatima studije EOS Grupe „Evropske platne prakse 2025“ o digitalizaciji u upravljanju potraživanjima.

EOS Study: Digitization in Dunning is Progressing Slowly

Apr 30, 2026

4 min.

Hesitant digitization in receivables management is slowing down companies. Survey "European Payment Practices" shows: Germany needs to catch up, while Spain, Romania, and Slovenia are pioneers.

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Mlada žena radi na laptopu u modernoj kancelariji.

Receivables Management Debts & Payments

EOS Study: Payment morale in Europe continues to decline

Apr 30, 2026

4 min.

Study: More and more companies in Europe are struggling with payment delays and uncollectibles – with serious consequences for liquidity and investments.

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Three people are having a conversation in an office.

Receivables Management Debts & Payments

EOS study: Companies demand less bureaucracy

Apr 30, 2026

4 min.

How can payment discipline in Europe be improved? Companies’ top demands include less bureaucracy and more effective tools to recover outstanding payments.

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NPL Directive: EOS is working intensively on its implementation

Receivables Management Debt Purchase

EOS successfully implements provisions of the NPL Directive

Aug 12, 2025

5 min.

EOS shows how the provisions of the NPL Directive are being implemented locally by its national subsidiaries.

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Poštena naplata duga: sredovečni muški dužnik u sakou maslinaste boje zabrinuto gleda kroz prozor.

Receivables Management Corporate Responsibility

Fair debt collection: The person behind the debt.

Feb 15, 2025

4 min.

The central question in responsible debt collection is: How do we handle defaulting payers? As EOS demonstrates, there is more than one good answer to this question.

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Fashion, Adult, Female, Person, Woman, Premiere, Male, Man, Shoe, Groupshot

Receivables Management Corporate Responsibility

Gala Celebrating 20 Years of EOS Matrix Serbia & 50 Years of EOS Group

Dec 9, 2024

2 min.

Marking 20 Years of success – courage and creativity lead to the top

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Kollecto+ je digitalni sistem naplate dugovanja grupacije EOS.

Receivables Management Innovation & Trends

Digital debt collection system: The success story of Kollecto+

Apr 30, 2024

3 min.

Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.

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Prikaz žene ispred računara okrenute prema robotu

Receivables Management Innovation & Trends

RPA: Improving quality with software robots at EOS

Feb 27, 2024

2 min.

“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.

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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

Receivables Management

International debt collection: How EOS processes receivables worldwide

Jul 17, 2023

3 min.

EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.

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Annual and Sustainability Report 2024/25

In our Annual and Sustainability Report, we reflect on a successful financial year in which we courageously tackled new challenges. The report outlines the EOS Group’s principal activities and business highlights, along with its strategies for corporate, social, and environmental responsibility.

Read the full report here

Dvoje zaposlenih u EOS-u zajedno gledaju u laptop, fokusirani na razgovor.

EOS Research - because true knowledge makes a difference.

Knowing what drives the economy and society: That is our goal when it comes to market and consumer research within EOS. Our research, conducted in collaboration with renowned market research institutes, provides interesting insights into consumer payment behavior, payment methods, digitalization, and the advantages of using data.

To the study overview